Effective Date: December 1st 2025

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1. Introduction

Feliz Face Painting (“we,” “us,” “our”) is committed to protecting your privacy.
This Privacy Policy explains what personal information we collect, how we use it, how we protect it, and the choices you have.

By using our website, contacting us, or booking our services, you agree to the practices described below.

 

2. What Information We Collect

We collect the minimum amount of personal information required to provide our services.

Information you provide directly

• Name

• Email address

• Phone number

• Event details (location, date, number of guests, type of event)

• Payment information (processed through secure third-party payment providers; we do not store credit card numbers)

• Any special notes such as allergies, accessibility needs, or design requests

Information collected automatically

• Basic website analytics (browser type, approximate location, device type, pages visited).
  This is collected using tools such as standard server logs or privacy-friendly analytics.

We do not collect sensitive personal information unless you voluntarily provide it.

 

3. How We Use Your Information

We use your information to:

• Respond to inquiries

• Provide quotes and booking confirmations

• Deliver face-painting services

• Process payments

• Communicate changes or updates about your booking

• Improve our website and customer experience

• Send optional marketing communications only if you have given consent

 

4. Marketing Communications (Consent Required)

We follow Canadian Anti-Spam Laws (CASL).
We will only send promotional messages if:

• You gave express consent (e.g., signed up or opted in), or

• You have implied consent through an existing business relationship.

Every marketing message includes a clear unsubscribe link or instructions.

 

5. Sharing Your Information

We do not sell or trade your personal information.

We only share information with:

• Service providers who help us operate our business (e.g., payment processors, email services), and only what they need to perform their services.

• Legal authorities, if required by law, court order, or for safety reasons.

All third-party providers must follow appropriate privacy and security practices.

 

6. Use of Images

We sometimes take photos of face-painting designs for our portfolio and marketing.
We will never post identifiable images of you or your child without consent.
You may opt out at any time by notifying us in writing before or during the event.

 

7. Cookies & Website Tools

Our website may use:

• Essential cookies needed for basic site functionality

• Analytics tools to understand site performance

You can adjust your browser settings to block or delete cookies.

We do not use invasive tracking technologies.

 

8. How We Protect Your Information

We use reasonable physical, administrative, and technical safeguards, including:

• Secure devices and password protection

• Limited access to personal information

• Secure third-party payment processors

• Encrypted communication tools when appropriate

No online system is fully secure, but we follow industry-standard practices to reduce risk.

 

9. How Long We Keep Your Information

We retain personal information only as long as necessary for:

• Providing services

• Legal or tax obligations

• Resolving disputes

• Business recordkeeping

Information is securely deleted when no longer needed.

 

10. Your Rights

Under Canadian privacy principles, you have the right to:

• Access the personal information we hold about you

• Correct inaccuracies

• Withdraw consent for marketing

• Request deletion of your information (where legally allowed)

To make a request, contact us using the info at the end of this page.

 

11. Children’s Privacy

We do not knowingly collect personal information from children without parental or guardian consent.
Parents may request access to, correction of, or deletion of their child’s information at any time.

 

12. Links to Other Websites

Our website may link to third-party sites.
We are not responsible for their privacy practices and encourage you to review their policies.

 

13. Changes to This Policy

We may update this Privacy Policy from time to time.
Changes take effect when posted on our website with a new “Effective Date.”

 

14. Contact Us

If you have questions about this Privacy Policy or wish to access or update your information, please contact:

Feliz Face Painting
Email: felizfacepainting@gmail.com
Phone: 506-300-5671